IT consulting focusing on Lotus products from the company HCL.
Rathausplatz 12D-61348 Bad Homburg
HCL Support
Reliable and competent support
You will receive from us:
- 2nd level support for the HCL Domino & Notes infrastructure
- Direct collaboration with the manufacturer HCL and their HCL Domino Support (3rd level support)
- Product updates in the HCL Domino and Notes environment in system-critical environments (planning, implementation and support)
- Maintenance, troubleshooting and support to ensure the availability of HCL Domino services (including high availability)
- Programming of tools to simplify administration
View all services
Remote support via TeamViewer
Information and data processing is extremely important in the majority of companies and often determines their success. Information technology therefore plays a major role in every company and should be tailored to its infrastructure and communication channels. May we assist you? We'll be right there with you. Remote support via TeamViewer directly to your workstation.
Using our meeting module based on TeamViewer, our employees can quickly and easily connect to their work PCs. TeamViewer technology meets the highest security standards.
TeamViewer App DownloadOur services
You are not just looking for first-class IT support, but a comprehensive technical service for your company.
Then take a look at our other service packages, which include strategic consulting, infrastructure planning, and the development of various applications for your corporate communications.Overview
- Optimizing the system configuration to improve stability and performance
- 2nd level support for the HCL Domino and Notes infrastructure
- Coordination of 3rd level support with the manufacturer HCL and their HCL Domino support
- Planning, implementation and support of product updates in the HCL Domino and Notes environment in system-critical environments
- Performing migration work using appropriate tools
- Conducting error analyses in case of system failures
- Use of monitoring systems and implementation of real-time monitoring
- Maintenance, troubleshooting and support to ensure the availability of HCL Domino services (including high availability)
- Active monitoring of relevant parameters to detect malfunctions, identify bottlenecks early, and optimize the infrastructure.
- Use of practical remote support concepts
- Programming of tools to simplify administration
- Implementation of proven tools in the context of HCL Domino database development (SAP, Notes and web portal interfaces, IT support)
- Creation, ongoing maintenance and review of documentation (system description, operating manuals, work instructions)
Knowledge
General |
20.04.2026
With Domino 14.5.1 – positioned in the market as Domino 2026 – HCL is sending a clear signal: Artificial intelligence will become an integral part of the platform, without compromising security and data sovereignty. The important...
General |
20.04.2026
The history of Domino and Notes: The eventful history of the software products Domino and Notes spans almost four decades. From start-up to global corporation, different owners have shaped the product...
General |
06.02.2026
Ehmig GmbH is now a Silver Reseller for HCL Software. This strengthens our long-standing partnership with HCL and expands our service portfolio to include structured consulting and the provision of HCL software.
Book IT support at ehmig.de
Are you looking for reliable and competent IT support? Then you've come to the right place at ehmig.de. We offer a wide range of IT support services. Our friendly customer service team, which you can reach by phone or email, will be happy to provide you with further information and all the important details of our services.
Part of our IT support
We offer tailored application support, such as our HCL Domino and Notes training courses, enabling you to further educate your employees and introduce new communication channels and work processes into your company. Embrace new technologies, streamlined communication, and innovative business processes, and book our services with just a few clicks on our website.
Book our expert IT support now and benefit from our know-how and many years of experience.
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Not just IT support – discover our other services as well.
Improve your organizational processes, operating systems, and technical applications, and learn how to complete your business processes in a detailed consultation by phone or TeamViewer. We look forward to hearing from you.
To schedule an appointment, please contact us by phone at 06172-981048-0 or by E-mail.
We are here for you.
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